UK shipping

we ship from the United Kingdom. all orders will be shipped within 72 hours Monday–Friday, excluding major holidays. please allow an extra 24 hours for weekend or public holiday orders.

we offer complimentary shipping on all UK orders above £200.

• standard delivery (Royal Mail tracked): 3-5 working days
  
• non-UK mainland (Northern Ireland, Guernsey, Jersey, Isle of Man): 3-5 working days delivery
  
  

International Shipping

at the moment, we’re only able to ship within the UK, but we’re working on getting international shipping up and running as soon as possible! we really appreciate your patience.

Returns

we want to make sure you love your SUNDARA pieces as much as we do, so we’re happy to accept any returns within 14 days of receiving your order.

all returned items must be unused, undamaged and in their original packaging. please note we can only accept returns on our products if they are unopened, unused and in the condition they were received.

please email returns@bysundara.com with your order number and reason for return. once the return is processed, you’ll receive a refund to your original form of payment.

NOTE: we don’t currently offer exchanges, so please request a return and order a new item if you’d like to make a change.

Faulty or Damaged Items

if your order arrives faulty or damaged, please email returns@bysundara.com with your order number and a photo of the damaged or incorrect order within 7 days of receiving your item.